By completing payment you acknowledge that you have read these terms and conditions in full and are happy to proceed. These terms and conditions can be subject to change at any time without notification.
Please make sure your personal information (Name, Delivery Address, Email & Telephone) are correct. We cannot accept responsibility for parcels that are delivered to an incorrect address that you have provided. Please ensure you have provided a valid email and telephone contact number should we need to contact you regarding your order. Not doing so can cause delays with your order.
Please make sure that the information provided into the text and selection boxes when creating your print is correct. This information will be used to manually create your artwork. On occasion we may contact you to check if the information you have entered is correct, particularly if spelling mistakes appear present, however this can sometimes be hard to identify and we accept no responsibility for missed errors on your part. By completing payment, you acknowledge that this information on your part is correct.
You have 14 days to return goods in the same condition as they arrived in. This includes the frame and print if a framed print was purchased and both must be unused. If you purchased an unframed print only and wish to return it, it must be in the original cellophane wrapping and must not be tampered with. Goods are returned at your own expense and you will not be reimbursed for this cost or your original postage charge.
We strongly advise obtaining tracking information for the returned parcel as we cannot offer refunds for lost parcels.
You are responsible for making us aware of any damages to your order as soon as possible after taking receipt it. After 28 days post purchase, all resolutions are at our discretion.
We have the right to request images of the damage as proof. We cannot assist if you are unable to provide images.
You must be the original purchaser (bill payer) of the goods in order to discuss any issues you may have with your order.
These terms are governed by laws of the United Kingdom. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by laws of the UK. Both parties agree that the courts of England and Wales will have non-exclusive jurisdiction.