You have 14 days to return goods in the same condition as they arrived in. This includes the frame and print if a framed print was purchased and both must be unused. If you purchased an unframed print only and wish to return it, it must be in the original cellophane wrapping and must not be tampered with. Goods are returned at your own expense and you will not be reimbursed for this cost or your original postage charge.
We strongly advise obtaining tracking information for the returned parcel as we cannot offer refunds for lost parcels.
You are responsible for making us aware of any damages to your order as soon as possible after taking receipt it. After 28 days post purchase, all resolutions are at our discretion.
We have the right to request images of the damage as proof. We cannot assist if you are unable to provide images.
You must be the original purchaser (bill payer) of the goods in order to discuss any issues you may have with your order.
These terms are governed by laws of the United Kingdom. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by laws of the UK. Both parties agree that the courts of England and Wales will have non-exclusive jurisdiction.